Terms of service

Terms of Service

Effective Date: July 16, 2026

Overview

This website is operated by Diva Designs Hair Studio. Throughout the site, the terms “we,” “us,” and “our” refer to Diva Designs Hair Studio.

Diva Designs Hair Studio provides this website, including all information, tools, products, digital products, salon services, and services available through this site to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated herein.

By visiting our website and/or purchasing products or services from us, you agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available through hyperlinks.

These Terms apply to all users of the website, including browsers, customers, clients, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of this website, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, you must not access this website or use our products or services.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time by posting changes to our website. It is your responsibility to review these Terms periodically. Continued use of the website following any updates constitutes acceptance of the revised Terms.

Our online store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services.

Section 1 — Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your province or territory of residence, or that you are the age of majority and have provided consent for any minor dependents to use this website.

You may not use our products, services, or website for any unlawful purpose or in violation of applicable Canadian, provincial, or local laws.

You must not transmit viruses, malware, harmful code, or attempt to interfere with the operation or security of our website.

A violation of these Terms may result in termination of access to our website or services.

Section 2 — General Conditions

We reserve the right to refuse service, cancel orders, or restrict access to our website at any time for reasons including, but not limited to, suspected fraud, abuse, unauthorized activity, or violation of these Terms.

You agree that information submitted through our website, excluding payment information, may be transferred through various networks and may be adjusted to meet technical requirements. Payment information is encrypted and processed securely through authorized payment providers.

You may not reproduce, duplicate, copy, sell, resell, distribute, or exploit any portion of our website, products, services, digital products, branding, content, or materials without written permission from Diva Designs Hair Studio.

Section 3 — Accuracy of Information

We make reasonable efforts to ensure that information on our website, including product descriptions, pricing, availability, and service details, is accurate and current.

However, errors, omissions, or inaccuracies may occasionally occur. Diva Designs Hair Studio reserves the right to correct errors, update information, change pricing, or cancel orders where information is inaccurate.

Product images, colours, and descriptions are provided as accurately as possible. Due to lighting, screen settings, photography, and the natural characteristics of human hair, slight variations may occur.

Customers are responsible for reviewing product details before purchasing.

Section 4 — Modifications to Services and Prices

Prices for products, digital products, and services are subject to change without notice.

Diva Designs Hair Studio reserves the right to modify, discontinue, or update any product, service, promotion, or website feature at any time.

We are not responsible for any modification, price change, suspension, or discontinuation of products or services.

Section 5 — Products and Services

Certain products and services may only be available online through our website and may have limited availability.

Diva Designs Hair Studio offers products including, but not limited to:

Human hair extensions.
Wigs.
Bundles.
Closures and frontals.
Hair care products.
Beauty-related products.
Digital products.
Salon services.

Due to the nature of hair products, customers are responsible for selecting the correct colour, length, texture, size, and product type before purchasing.

All purchases are subject to our Refund & Return Policy.

Due to hygiene and product integrity, opened, worn, installed, altered, washed, or processed hair products are not eligible for return, exchange, or refund.

We reserve the right to limit quantities, refuse orders, or discontinue products or services at any time.

We do not guarantee that products, services, information, or materials purchased will meet individual expectations or that all website errors will be corrected.

Section 6 — Digital Products

Digital products purchased through Diva Designs Hair Studio are provided electronically.

Due to the nature of digital products and immediate access/download availability, all digital product sales are final.

Digital products are not eligible for refunds, exchanges, or cancellations once payment has been processed and access has been provided.

Section 7 — Accuracy of Billing and Account Information

We reserve the right to refuse or cancel any order placed with us.

We may limit or cancel quantities purchased per customer, household, account, payment method, or shipping address.

If we make changes to or cancel an order, we may attempt to contact you using the email address, phone number, or billing information provided during checkout.

You agree to provide accurate, complete, and current information for all purchases made through our store.

Customers are responsible for ensuring all order details and shipping information are correct before completing checkout.

For more information, please review our Refund & Return Policy.

Section 8 — Optional Third-Party Tools

We may provide access to third-party tools, applications, payment providers, booking platforms, or services that we do not monitor, control, or manage.

You acknowledge and agree that access to third-party tools is provided on an “as available” and “as is” basis without warranties, representations, or conditions of any kind.

Diva Designs Hair Studio shall not be responsible or liable for any issues, damages, losses, or claims arising from your use of third-party tools or services.

Any use of optional third-party tools is at your own discretion and risk. You should review the terms and policies of any third-party provider before using their services.

Future features, services, or tools added to our website will also be subject to these Terms of Service.

Section 9 — Third-Party Links

Our website may contain links to third-party websites, services, or resources that are not owned or controlled by Diva Designs Hair Studio.

We are not responsible for the content, accuracy, availability, privacy practices, policies, products, or services provided by third-party websites.

Any transactions, purchases, or interactions with third-party websites are solely between you and the third party.

We recommend reviewing the policies and terms of any third-party website before engaging with them.

Section 10 — User Comments, Feedback, and Submissions

If you submit comments, reviews, feedback, suggestions, photos, ideas, or other materials to Diva Designs Hair Studio, you grant us permission to use, reproduce, publish, distribute, modify, or display such content for business purposes.

You agree that any content submitted:

Does not violate the rights of any third party.
Does not contain unlawful, harmful, abusive, defamatory, or misleading material.
Does not contain viruses, malware, or harmful code.

You are responsible for the content you submit.

Diva Designs Hair Studio reserves the right to remove content that we determine, at our discretion, violates these Terms of Service or is inappropriate.

Section 11 — Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

By providing personal information, you consent to its collection, use, and processing as described in our Privacy Policy.

Section 12 — Errors, Inaccuracies, and Omissions

Occasionally, our website may contain errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping information, or services.

Diva Designs Hair Studio reserves the right to correct errors, update information, modify details, or cancel orders where information is incorrect, including after an order has been submitted.

We are not obligated to update website information unless required by applicable law.

Section 13 — Prohibited Uses

You are prohibited from using this website or its content:

For any unlawful purpose.
To violate applicable Canadian, provincial, or local laws.
To infringe upon intellectual property rights.
To submit false or misleading information.
To interfere with website security or functionality.
To upload viruses, malware, or harmful code.
To collect personal information from other users without permission.
To engage in fraudulent activity.
To copy, reproduce, resell, or misuse our products, digital products, branding, images, or content without authorization.

Diva Designs Hair Studio reserves the right to terminate access to the website or services if these Terms are violated.

Section 14 — Disclaimer of Warranties and Limitation of Liability

Diva Designs Hair Studio does not guarantee that:

Your use of our website will always be uninterrupted, secure, or error-free.
Website information will always be complete, accurate, or current.
Products or services will meet individual expectations.

All products and services are provided on an “as available” basis, except where otherwise stated in our policies.

To the fullest extent permitted by applicable law, Diva Designs Hair Studio, its owners, employees, contractors, suppliers, service providers, and affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:

Use of our website.
Purchase or use of products.
Use of digital products.
Salon services.
Website errors or interruptions.
Delays caused by shipping carriers or third parties.

Nothing in these Terms limits any rights or protections provided to consumers under applicable Ontario or Canadian law.

Section 15 — Indemnification

You agree to indemnify and hold harmless Diva Designs Hair Studio, its owners, employees, contractors, suppliers, and affiliates from any claims, damages, liabilities, expenses, or demands arising from:

Your breach of these Terms.
Your violation of applicable laws.
Your misuse of our website, products, services, or content.
Your violation of the rights of another party.

Section 16 — Severability

If any provision of these Terms of Service is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law.

The remaining provisions will continue to remain valid and enforceable.

Section 17 — Termination

These Terms remain effective unless terminated by you or Diva Designs Hair Studio.

You may stop using our website at any time.

We reserve the right to terminate or restrict access to our website or services if we believe you have violated these Terms, engaged in fraudulent activity, or misused our services.

Any obligations arising before termination will remain enforceable.

Section 18 — Entire Agreement

These Terms of Service, along with our Privacy Policy, Refund & Return Policy, Shipping Policy, and other policies posted on our website, constitute the complete agreement between you and Diva Designs Hair Studio.

Failure to enforce any provision of these Terms does not waive our right to enforce it in the future.

Section 19 — Governing Law

These Terms of Service and any separate agreements relating to products or services provided by Diva Designs Hair Studio shall be governed by and interpreted according to the laws of the Province of Ontario and the applicable laws of Canada.

Any disputes shall be subject to the applicable courts located in Ontario, Canada, unless otherwise required by law.

Section 20 — Changes to Terms of Service

Diva Designs Hair Studio reserves the right to update, modify, or replace these Terms of Service at any time.

Changes will become effective once posted on our website.

It is your responsibility to review these Terms periodically. Continued use of our website after changes are posted constitutes acceptance of the updated Terms.

Section 21 — Contact Information

If you have any questions about these Terms of Service, please contact:

Diva Designs Hair Studio
Toronto, Ontario, Canada
Email: divadesigns_divine@yahoo.ca